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Frequently Asked Questions
Compatibility
What versions of PADS are supported?
All versions of PADS Professional are supported for seamless integration (check-in/out, preview, BOM extraction).
What versions of Xpedition are supported?
All VX-series versions and newer releases with year/month numbering (e.g., 2409, 2504, 2604).
Can I store non-Professional PADS designs (PADS Standard, Logic, etc.)?
Yes. Use a Folder container to store any file type. However, seamless editor integration (one-click open, preview panels) is only available for PADS Professional and Xpedition designs.
Can I store other file types (PDFs, specs, mechanical files)?
Yes. Folder containers accept any file type. They are versioned like design containers but lack tool-specific integration.
Data and Storage
Where is my data stored?
All design data is stored in the Vault folder on the server. The vault location is defined during server installation and can be changed in config.json.
How are backups handled?
EEforce does not include built-in backup. Use Windows shadow copy, volume snapshots, or a third-party backup solution targeting the vault folder. Schedule daily backups at minimum.
What happens when a design is deleted?
Deleted projects and containers are moved to the Trash folder rather than permanently erased. An administrator can recover them by moving files back to the vault, or permanently delete them by clearing the trash.
Networking and Access
Can I access my server over the Internet?
Yes. Two recommended approaches:
- VPN - Connect to your corporate network via VPN, then access the server normally.
- Reverse proxy with SSL - Expose the server through IIS with a valid SSL certificate. Ensure proper firewall rules and authentication.
WARNING
Do not expose the server directly to the Internet without SSL and proper access controls.
What ports does EEforce use?
By default, the server listens on port 8000 (HTTP). When configured with SSL in IIS, port 443 is used for HTTPS.
Can multiple users work on the same project simultaneously?
Yes. Multiple users can work on different containers within the same project simultaneously. However, a single container can only be checked out by one user at a time (lock-based model).
Licensing
What happens when all license seats are in use?
New users attempting to log in will see "No licenses available." They must wait for another user to close their client, or the organization can purchase additional seats.
Can I move a node-locked license to a different machine?
Contact your reseller to reissue the license for the new machine.
Troubleshooting
The client shows "Cannot connect to server"
- Verify the Server URL in Tools - Settings - Server Settings.
- Check that the server is running (IIS application pool is started).
- Ensure no firewall is blocking the connection port.
- Try accessing the server URL directly in a browser - you should see the admin login page.
Check-in is slow or fails on large designs
- Enable Chunked Uploads in client settings.
- Verify network bandwidth between client and server.
- If using a network-attached vault, consider migrating to local SSD storage.
"Design is locked" but no one is editing
The previous user may have closed their client without checking in. An administrator can force-cancel the check-out from the web admin interface or the client admin menu.